Shipping and delivery

Our parcels are sent through Royal Mail signed for and are priced on weight. It is for UK mainland only and is estimated by Royal Mail to be with you in 2-4 working days after turnaround but is often 1-2 days. Please contact us either through socials or if you require international or next day delivery.

For lost parcels, we do not take any responsibility for lost mail when Royal Mail has provided us with sufficient evidence of delivery in the form of a signature or GPS Evidence this has been delivered to the correct address. We use a Royal Mail service which is fully tracked throughout the network.
Please be aware that if you claim none delivery despite our courier recording your delivery as successful we will not automatically refund or replace the items. This includes the safe place option. Investigations can take up to 28 days, please note we cannot speed the process up as we will be waiting for a response from Royal Mail.  Royal Mails policy states you must wait 21 working days after the item has been posted for a parcel to be considered 'lost'. After this time your item/s will be remade, subject to stock and usual turnaround times. In no circumstance will refunds be given for lost parcels, only replacements.